Frequently Asked Questions (FAQs) for Diplomats in Kenya

Who is eligible to purchase duty-free cars in Kenya?

Diplomats, expatriates, and members of international organizations such as foreign missions, the United Nations, NGOs, and other recognized agencies in Kenya are eligible to purchase duty-free vehicles. Eligibility is typically tied to official documentation that confirms your diplomatic or expatriate status.

What types of vehicles can I purchase duty-free?

You can choose from a wide variety of vehicles, including SUVs, sedans, pickups, and luxury cars. Popular options include the Toyota Land Cruiser Prado, Nissan Patrol, Toyota Hilux, Honda CR-V, and other reliable models that suit Kenyan roads and terrain.

Can I buy both brand-new and used vehicles?

Yes, you have the option to purchase either brand-new or high-quality used vehicles. Brand-new cars may include customization to suit your needs, while used vehicles are meticulously inspected to ensure they meet your expectations.

Are there restrictions on the age or model of cars I can import?

No, there are no limitations on the manufacturing year for vehicles imported under diplomatic exemptions in Kenya. You are free to select a vehicle based on your needs and preferences.

What is the process for importing a duty-free car to Kenya?

The process involves choosing your vehicle, providing the required documentation, and arranging shipment. Vehicles are shipped from Japan, the UK, or other countries and typically arrive at Mombasa Port in about 30 to 40 days. Our team ensures smooth handling of all import and customs clearance processes.

What documents are required to buy a duty-free vehicle?

You will need the following documents to complete your purchase and import process in Kenya:

  • Diplomatic ID or proof of expatriate status
  • PIN certificate (Personal Identification Number)
  • Tax exemption documentation from the Ministry of Foreign Affairs or relevant authority
  • Passport copy
    Our team can guide you through the documentation and clearance process step by step.

Is vehicle customization available?

Yes, new vehicles can be customized to meet your specifications. Whether you want unique interior features, off-road accessories, or enhanced safety options, customization is available to match your needs.

How much do duty-free vehicles cost?

The pricing of duty-free vehicles depends on the make, model, and condition of the vehicle. Our inventory offers cost-effective options, and our team ensures full transparency throughout the pricing process.

How long does it take for my vehicle to arrive?

Typically, vehicles arrive at Mombasa Port 30 to 40 days after shipment. For vehicles that require customization or special orders, the delivery timeline may vary slightly.

Do the vehicles come with warranties?

New vehicles usually come with manufacturer warranties. For used vehicles, a full inspection is conducted to guarantee their quality, reliability, and roadworthiness before shipment.

Can my vehicle be delivered directly to my location in Kenya?

Currently, vehicles are delivered to Mombasa Port for pickup. However, we can assist with arranging transportation to your preferred location within Kenya if needed.

Are there specific vehicles better suited for Kenyan roads?

Yes, many vehicles in our inventory are specifically chosen for their performance on Kenyan roads. SUVs like the Toyota Land Cruiser, Nissan X-Trail, and pickups like the Toyota Hilux are especially popular for their durability and ability to handle diverse terrain.

What are the modes of payment?

We accept multiple payment methods, including bank transfers and online payments. Our team will provide you with secure and flexible options tailored to your convenience.

How can I learn more about available vehicles and the purchase process?

To find out more, you can reach out to us via WhatsApp, email, or visit our local office in Nairobi. Our customer service team is always ready to assist with any queries and guide you through every step of the purchase process.